British Airways Second Worst in Europe for Lost Luggage

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Created: Saturday, 22 November 2008 03:00

British Airways has one of the worst track records When it comes to losing luggage. According to an article in the Independent from February 2008, "British Airways lost more baggage per flight last year than almost any other airline in Europe."

Figures for 2007 released by the Air Transport Users Council show that British Airways delayed 26.5 bags per 1,000 compared to a European-wide average of 16.6 bags. The only airline in Europe with a worse track record was TAP Air Portugal (27.8 delayed bags per 1,000).

The article further states that British Airways record is getting worse with an additional 3.5 bags lost per 1,000 in 2007 compared to the previous year.

What Happens to my lost luggage?

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Created: Saturday, 22 November 2008 03:00

Would you believe that in London they auction it? The Evening Standard has reported that bags lost at Heathrow and not reunited with their owners within three months (or sometimes less) are auctioned off! Apparently, electronic equipment is removed from the bags and sold separately. So maybe you can try some auction houses in London for your missing bags and electronic equipment!

If you are in the US, you might like to try the Unclaimed Baggage Center in Scottsboro in Alabama who, according to their web site, "buy unclaimed baggage and cargo by the truckload" including jewelry, clothing and electronic goods.

I am starting to wonder how much money the airlines are making from unclaimed baggage and if this has anything to do with why some airlines lose so many bags!

British Airways is the Lost Luggage Record Holder

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Created: Saturday, 22 November 2008 03:00

According to the Wall Street Journal, British Airways lost more bags than any other airline in the first 6 months of 2007.

At least one travel web site advises, "If you can help it, don't book a flight on British Airways, at least until its record improves. No matter your destination, there are always other options."

A confidential report mentioned in the Telegraph claims British Airways ,islays more bags than any other big airline in Europe. On average, it is estimated that an average of nine passengers on every BA jumbo arrives at their destination without their bag.