Have you been abused by British Airways?
Modern air travel is stressful enough without the abuse that some airlines inflict on passengers. If you are a legitimate victim of airline abuse and reasonable attempts at redress have been ignored or refused by the airline, I encourage you to submit a complaint via the CEDR to send a clear message to the airline that this behaviour will not be tolerated. The process is free if you are successful or £25 if you are unsuccessful. Please let me know about your success stories!
Legal Advice
If you need legal help, I haven't used Bott & Co Solicitors personally but they have some good advice on their website about claiming compensation from airlines and have a no-win no-fee no-risk guarantee.
Latest News
- British Airways Sued Over Travel Vouchers
- Time to Rethink Your Travel Plans if you are Planning to Fly British Airways this Summer
- Claiming Back Travel Costs after Coronavirus Cancellations
- Record Breaking Fine after British Airways Data Breach
- BA Cost Cutting for Short Term Gain
- Some Advice for British Airways Management
- British Airways Fail After Fail After Fail
- Centre for Effective Dispute Resolution
- High Court Judge Stood Aside from British Airways Case
- More on Aerotoxic Syndrome
- Passenger vs British Airways: Legal Help Required
- British Airways Reaches New Low in Customer Care
Your Stories
In September I was served a premium economy meal on a BA flight from JFK that was so bad it choked me. After lengthy correspondence I gave up on both customer relations and their CEO, Keith Williams, and filed a County Court Claim against them. It ...
ATL to DUR & back (11/2019 - 12/2019)
Annoyingly LONG safety 'comedy' video. Was barely tolerable the first viewing, 3 more along the line became extremely tedious.
Breakfasts are basically a tin full of garbage.
They dicked around at LHR for ...
I should start by saying that I'm an Executive Club Gold Card holder, and I never thought that I'd be looking for this web site and posting on it. Whilst everyone knows that BA service has deteriorated in the past few years, I never thought that BA ...
We saved supermarket points for 1 1/2 years, so that we could convert them into air miles, hence pay for our flights to go and get married in the British Virgin islands. We finally saved enough miles to book our tickets. Little did we know the ...
Flew United Airlines from San Francisco to Washington Dulles and connected to British Airways to fly Dulles to London Heathrow. This will be the last time I do that.
Upon arrival to Heathrow, I noticed that my luggage did not make the trip with ...
Friday before Christmas - LHR. Already had original flight (etd 1215) canceled so we were left with an 11 hour connection to the 1520 departure. Started showing delays around noon, alternating between 4 hours and 45 minutes. Inbound arrives, gate is ...
We had a broken seat for a 12 hr flight in premium economy, fixed in one position, result of complaint was appalling service, rude, arrogant and dismissive, problem ignored until 20 mins before landing when handed ipad and told to write complaint to ...
A recent flight between London and Cape Town was by far the most intolerable of my life.
Not only does BA pack passengers into economy like sardines, the flight crew made only a few passes through the cabin after serving dinner and before serving ...
BA is just heartless. Is is Saturday night and my son has just come down very ill. He is scheduled to take a morning flight to San Francisco tomorrow morning. When I called to see if we could get the ticket shifted by a day, I was told that we would ...
BA lost my luggage. Found it a few days later after I was constantly on the phone demanding them to call the baggage handling department. Once they had found it, they wouldn't get it on the next available flight. I am still waiting! Customer service ...
Latest Tweets
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RT @Flight_Refunds: If you've had flight disruption in the last 6 years, you could be entitled to over £500 pp in compensation- https://t.c…
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RT @_AndersonLeigh: Been on 4 flights with @British_Airways this month and 3 have been delayed! 👍 Doing well #BA #BAsuck #verybritishproble…
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RT @askew_mike: #BAsuck after cancelling my flight BA are offering just to pay 250 Euros EU compensation. But not refund the flight ticket.…