A British Airways passenger has successfully taken British Airways to court to obtain a cash refund after her flight was cancelled by the airline due to Covid restrictions.
During Covid, many airlines offered vouchers as compensation for cancelled flights but vouchers are often difficult to redeem and are useless to travellers who may have missed a specific event and no longer wish to fly.
Hopefully British Airways will now offer a cash back option without passengers having to take court action especially since they are now profitable again after the pandemic.
For more information see: https://www.bbc.com/news/uk-england-birmingham-64788448