More on Aerotoxic Syndrome

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Created: Wednesday, 28 January 2015 11:00

Former airline cabin crew Dee and Tania were interviewed on the Richie Allen Show this week about the very real dangers of aerotoxic syndrome which the airlines don't seem to be taking seriously.

This is not only an issue for cabin crew and pilots but for all airline passengers on commercial aircraft except maybe on the Boeing 787 which is the only commercial passenger aircraft that does not ventilate the cabin with bleed air.

It seems likely that sooner or later the airlines will face massive damages claims and will be forced to pay compensation to affected passengers and crew.

For more on aerotoxic syndrome see https://aerotoxic.org and http://www.toxicfreeairlines.com.

You can also read the recently released book by John Hoyte, "Aerotoxic Syndrome: Aviation’s Darkest Secret" and watch out for the upcoming movie, "A Dark Reflection".

Passenger vs British Airways: Legal Help Required

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Created: Wednesday, 10 December 2014 21:00

We have recently been contacted by a passenger who is taking legal action against British Airways and needs help.

If other BA passengers can share their experience about unreasonable delays particularly where BA claim staff sickness was a contributing factor, this could be very useful.

The passenger needs to stay anonymous at this stage for legal reasons but information emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. will be promptly forwarded.

Ideally, information is needed within the next week (i.e. before the middle of December 2014).

Hopefully I will have more to report on this story at some stage in future.

Update: The passenger won his case and hopefully I will have more details to report on this later.

British Airways Reaches New Low in Customer Care

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Created: Monday, 20 October 2014 14:46

British airways has reached a new low in their lack of customer care by failing to look after a young passenger with a life threatening nut allergy.

Mollie Hyams, who was 5 years old at the time of the incident, and her family were bullied into leaving the plane after a request was made not to serve nuts on the flight due to Mollie's allergy.

There was a similar situation handled very differently on a recent Ryanair flight. Ryanair were notified of 4 year old Fae Platten's nut allergy, made several announcements to passengers and ensured that no nuts were sold on the particular flight. Despite the warnings, a passenger four rows away failed to comply and Fae suffered an attack after breathing the contaminated air. Her face became swolen, she lost consciousness and needed hospital treatment once the flight landed. The passenger has been banned from flying with Ryanair for two years.

See the Daily Mail and the Telegraph websites for more information.