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About Me

This web site was created by Neil Robertson due to his frustration with British Airways Customer Service.

About This Website was created in October 2008 using Joomla 1.5 and has subsequently been updated to Joomla 1.7, Joomla 2.5, Joomla 3.x and now Joomla 4.x.

The current background image was created from a photo of a British Airways Boeing 747-400 (G-BNLE) taking off from London Heathrow Airport, England in October 2007, taken by Adrian Pingstone, and downloaded from Wikipedia.

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DISCLAIMER: The British Airways name and logo are the property of British Airways. is in no way associated with British Airways and does not represent British Airways.