About Us - British Airways Sucks

Have you been abused by British Airways?

Modern air travel is stressful enough without the abuse that some airlines inflict on passengers. If you are a legitimate victim of airline abuse and reasonable attempts at redress have been ignored or refused by the airline, I encourage you to submit a complaint via the CEDR to send a clear message to the airline that this behaviour will not be tolerated. The process is free if you are successful or £25 if you are unsuccessful. Please let me know about your success stories!

Legal Advice

If you need legal help, I haven't used Bott & Co Solicitors personally but they have some good advice on their website about claiming compensation from airlines and have a no-win no-fee no-risk guarantee.

About Me

This web site was created by Neil Robertson due to his frustration with British Airways Customer Service.

About This Website

https://britishairwayssucks.org was created in October 2008 using Joomla 1.5 and has subsequently been updated to Joomla 1.7, Joomla 2.5, Joomla 3.x and now Joomla 4.x.

The current background image was created from a photo of a British Airways Boeing 747-400 (G-BNLE) taking off from London Heathrow Airport, England in October 2007, taken by Adrian Pingstone, and downloaded from Wikipedia.