British Airways Voted Worst Long Haul Economy Airline in 2025

Have you been abused by British Airways?

Modern air travel is stressful enough without the abuse that some airlines inflict on passengers. If you are a legitimate victim of airline abuse and reasonable attempts at redress have been ignored or refused by the airline, I encourage you to submit a complaint via the CEDR to send a clear message to the airline that this behaviour will not be tolerated. The process is free if you are successful or £25 if you are unsuccessful. Please let me know about your success stories!

Legal Advice

If you need legal help, I haven't used Bott & Co Solicitors personally but they have some good advice on their website about claiming compensation from airlines and have a no-win no-fee no-risk guarantee.

According to a recent Which? travel review British Airways has been voted equal worst long haul economy airline together with Air Canada.

Airlines were judged on the timeliness of departures and arrivals, cancellations, seating, customer service, booking process, boarding, food and drink, cleanliness, the cabin environment and value for money.

The best long haul economy airlines voted by passengers are Singapore Airlines, Etihad Airways and Emirates.

The complete list is as follows:

Singapore Airlines
Etihad Airways
Emirates
Qantas
Virgin Atlantic
Air France
Delta Airlines
KLM
United Airlines
Qatar Airways
Lufthansa
Turkish Airlines
Cathay Pacific
Tui Airways
Aer Lingus
American Airlines
Malaysia Airlines
Air Canada
British Airways

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