Have you been abused by British Airways?

Modern air travel is stressful enough without the abuse that some airlines inflict on passengers. If you are a legitimate victim of airline abuse and reasonable attempts at redress have been ignored or refused by the airline, I encourage you to submit a complaint via the CEDR to send a clear message to the airline that this behaviour will not be tolerated. The process is free if you are successful or £25 if you are unsuccessful. Please let me know about your success stories!

Legal Advice

If you need legal help, I haven't used Bott & Co Solicitors personally but they have some good advice on their website about claiming compensation from airlines and have a no-win no-fee no-risk guarantee.

british-airways-planeQantas and British Airways long standing code-share arrangement flying passengers between Australia and the UK comes to an end in March 2013.

Qantas has partnered with Emirates providing passengers with more choice in European destinations via Dubai instead of Singapore.

British Airways seems to be committed to keeping a route open to Australia but have yet to announce who will fly the Singapore to Australia leg.

The Sydney Morning Herald has more on this story at:

https://www.smh.com.au/travel/a-new-oneworld-order-20121005-273ud.html

enfrdeitjaptrues

Your Stories

I was flying with them to get to Madrid, and had to spend the night in madrid to catch a flight to Athens, the plane had engine trouble and they could not get me to Madrid on time the next morning to catch my connection. I told them that at the ...
Daniel Le
I paid 78 Euros for an early seat assignment on BA. Later I changed to another flight and discovered that the fee is non refundable. What a rip-off! to charge a fee in the first place, but to not refund it when you don't fly is even worse! I hope I ...
J Johnson
Such a shame to see the ongoing demise of this once known as 'worlds favourite airline'. I won't spend unnecessary time explaining in minute detail what's happened but instead focus in key facts. 1. Went to change date of paid bus class ticket. ...
Mr K
BA cancelled our flight due to fog in November and offered us one 3 days later or a refund. We had to be back at work so had to buy new tickets through another airline. There were many flights that day but BA couldn't oblige. Asked for refund on ...
Fran
Shame on British Airways I had to make changes to my flight (outbound x2 and return x1) due to illness and subsequent death of my father all within three weeks. BA (agent Travelocity.ca) charged me $275 change fee plus the fare difference. I sent ...
Suhas Shetty
I have never encountered such atrocious customer service. The Civil Avation Authority could not help me, because they have no legal power themselves over BA. So, take your claim to the County Court (a small fee), or contact CEDR. BA are currently ...
Derek B Scott
Just a rip off to say the least, a family member called direct for a flight between Vancouver to Rome to British Airways, (her friend booked early and got it for 650 return) and got quoted a high $1990 fare, and due to the agent saying it was ...
Larue
Five days after arrival in Italy without Luggage!! British Airways lost my bag at Heathrow. They finally found it, got it to Rome, and turned it over to a courier more than 72 hours ago. The BA-Lost Luggage number has been disconnected. No one ...
Michael Wilder
Travel on 28/03/16 from Heathrow to Frankfurt  Summary: BA have just screwed up big time, totally ruining our holiday. Unbelievable as it may sound, our experience was as follows: Cancel our first flight and push us to next day Block us ...
Ray Collington
I booked a trip home on Christmas day this year and BA decided to cancel my flight. Meaning I'd not be able to spend Christmas with my family which I hadn't seen for 7 years! They said there was no flights on Christmas this year. Well why book me ...
Terence

Latest Tweets

ba__sucks RT @Dallasmcintosh: In my personal opinion. There is nothing British about the way business is being conducted #BritishAirways #BABetreyal
ba__sucks RT @bettyredondo: The way #britishairways has treated its staff should send shivers down everyone’s spines: it marks a chilling change in i…
ba__sucks How to claim back your travel after coronavirus cancellations? #britishairways https://t.co/FnQwqKutB9 https://t.co/5qTw58qmbg