Have you been abused by British Airways?

Modern air travel is stressful enough without the abuse that some airlines inflict on passengers. If you are a legitimate victim of airline abuse and reasonable attempts at redress have been ignored or refused by the airline, I encourage you to submit a complaint via the CEDR to send a clear message to the airline that this behaviour will not be tolerated. The process is free if you are successful or £25 if you are unsuccessful. Please let me know about your success stories!

Legal Advice

If you need legal help, I haven't used Bott & Co Solicitors personally but they have some good advice on their website about claiming compensation from airlines and have a no-win no-fee no-risk guarantee.

More on Aerotoxic Syndrome

Former airline cabin crew Dee and Tania were interviewed on the Richie Allen Show this week about the very real dangers of aerotoxic syndrome which the airlines don't seem to be taking seriously.

This is not only an issue for cabin crew and pilots but for all airline passengers on commercial aircraft except maybe on the Boeing 787 which is the only commercial passenger aircraft that does not ventilate the cabin with bleed air.

It seems likely that sooner or later the airlines will face massive damages claims and will be forced to pay compensation to affected passengers and crew.

For more on aerotoxic syndrome see https://aerotoxic.org and http://www.toxicfreeairlines.com.

You can also read the recently released book by John Hoyte, "Aerotoxic Syndrome: Aviation’s Darkest Secret" and watch out for the upcoming movie, "A Dark Reflection".

enfrdeitjaptrues

Your Stories

I lost my phone at the business lounge. When I told an aircrew about the lost phone as soon as I got into the airplane, somebody called the lounge. Luckily, I was told that my lost phone was found at the lounge and my name will be attached to the ...
Hyungchul Kim
My wife just called crying after boarding because BA staff would not trouble themselves to effectively find 2 seats together for my wife and 13 year old daughter. Our family trip had to be staggered to minimize time away from home so our tickets ...
Jorge Velasquez
Yesterday I took a flight from Dublin to Heathrow, which got delayed by an hour, which I was told is typical for that particular flight route. This in itself was not a real problem, but what happened on arrival was entirely avoidable. Apparently as ...
Remy
On Saturday 23 March 2013, I boarded my scheduled flight BA0057 from Heathrow to Johannesburg with the idea of holiday still excited in my mind. The plane took off and about 3 hours in the pilot come on asking if there are any doctors on board. ...
Damien
I flew from London to Bangkok for 11 hours in economy. Torture! The plane they used was obviously very old - my mobile has a screen about the same size as their tv screen. No outlets to charge our devices. No legroom whatsoever - serious leg ...
Annie F
Booked an international flight through American Airlines and for 3 legs of the round-trip journey they put me on British Airways. Didn't realize how much I would hate this. British Airways charges you $15 (at least) per flight per person to pick ...
Derek
I have heard horror stories but never knew it will be my turn soon. On my Trip back to London from Accra, Ghana, when I got to my seat, water was dripping on my seat. When I asked to be re-seated, I was told the plane was full and I had no option ...
William Nortey
My flight was overbooked and I was placed on standby at the airport although I had been trying to check-in online without success since the previous evening and arrived in plenty of time for my flight. I was finally given a seat at the gate however ...
N S Brown
My story is so long in only 3 1/2 days I can't give all the details.  Short story is flew from Glasgow to London/Heathrow on BA 9:15 AM 9 July 2016.  They left every single bag for passengers terminating in London in Glasgow, every single ...
tom diangelis
You will not believe this!! i have been flying for 20 years and today on BA56 leaving 20:20 from JNB to LHR I have had the worst ever known treatment from WILL- tall, white, Manchester accent, early 30s cabin member who got in my face as I was ...
Pierre De Villiers

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