Have you been abused by British Airways?

Modern air travel is stressful enough without the abuse that some airlines inflict on passengers. If you are a legitimate victim of airline abuse and reasonable attempts at redress have been ignored or refused by the airline, I encourage you to submit a complaint via the CEDR to send a clear message to the airline that this behaviour will not be tolerated. The process is free if you are successful or £25 if you are unsuccessful. Please let me know about your success stories!

Legal Advice

If you need legal help, I haven't used Bott & Co Solicitors personally but they have some good advice on their website about claiming compensation from airlines and have a no-win no-fee no-risk guarantee.

More on Aerotoxic Syndrome

Former airline cabin crew Dee and Tania were interviewed on the Richie Allen Show this week about the very real dangers of aerotoxic syndrome which the airlines don't seem to be taking seriously.

This is not only an issue for cabin crew and pilots but for all airline passengers on commercial aircraft except maybe on the Boeing 787 which is the only commercial passenger aircraft that does not ventilate the cabin with bleed air.

It seems likely that sooner or later the airlines will face massive damages claims and will be forced to pay compensation to affected passengers and crew.

For more on aerotoxic syndrome see https://aerotoxic.org and http://www.toxicfreeairlines.com.

You can also read the recently released book by John Hoyte, "Aerotoxic Syndrome: Aviation’s Darkest Secret" and watch out for the upcoming movie, "A Dark Reflection".

enfrdeitjaptrues

Your Stories

I flew BA and I must say I received top service as I should expect from such a high quality business.  When was the last time you received good service and actually wrote up about it? The cabin crew were amazing. I got exactly what I asked ...
Jordan Cooper
BA sells "airport upgrades" from one class of service to next, I discovered.  They're not cheap, but to avoid the back of the plane ... Go to Biz lounge.  Can't do it. You've done it too many times this year.  (The mind simply ...
Stephen
British Air is terrible. just last week , they lose my Mac Laptop... and when I tried to talk to customer service in terminal 5, the jerk working there try to have security take me away instead of dealing and helping with my situation. NEVER ...
David
I am an Executive Platinum (Emerald) frequent flyer. I used to be the highest level of BA, with once over 2M miles. I go out of my way to no longer fly BA because of the deteriorating service. I also speak to many BA employees, and they all hate ...
Ron Rock
My own personal reasons for finding this wonderful website:1.  On a business trip to London from Los Angeles (10 hours plus), I was downgraded from Business Class to Economy because of British Airways overbooking.  2.  No apology or even sympathy ...
Douglas Wood
I would like to share an interesting experience. On Feb 1, 2014 we have booked our flight to Miami.   On Feb 16th, 2014 we have paid to select seats on the plane London-Miami-London. We had the pre-selected seats on the way to Miami but BA failed ...
Eric Hubert
BA is really the worst airlines to travel in. I cannot make any changes to my online booking! When I call their inefficient customer care service no one picks up. For the cost of their ticket, they ought to be giving a lot more. This is really the ...
MS
Friday before Christmas - LHR. Already had original flight (etd 1215) canceled so we were left with an 11 hour connection to the 1520 departure. Started showing delays around noon, alternating between 4 hours and 45 minutes. Inbound arrives, gate is ...
Keith Thompson
By the time you spend your points and pay the cash fees, you are better off paying cash to fly on another airline.
Bob Ainge
Booked a Flight in March to go on a Golf trip in October with about 16 friends.  Half of us were going out on the Thursday and the Other half on Friday at 7 a.m. to make the start of the 4 day Golf Tourney. I was 100% in error and showed up Friday ...
Rob Johnston

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