Have you been abused by British Airways?

Modern air travel is stressful enough without the abuse that some airlines inflict on passengers. If you are a legitimate victim of airline abuse and reasonable attempts at redress have been ignored or refused by the airline, I encourage you to submit a complaint via the CEDR to send a clear message to the airline that this behaviour will not be tolerated. The process is free if you are successful or £25 if you are unsuccessful. Please let me know about your success stories!

Legal Advice

If you need legal help, I haven't used Bott & Co Solicitors personally but they have some good advice on their website about claiming compensation from airlines and have a no-win no-fee no-risk guarantee.

More on Aerotoxic Syndrome

Former airline cabin crew Dee and Tania were interviewed on the Richie Allen Show this week about the very real dangers of aerotoxic syndrome which the airlines don't seem to be taking seriously.

This is not only an issue for cabin crew and pilots but for all airline passengers on commercial aircraft except maybe on the Boeing 787 which is the only commercial passenger aircraft that does not ventilate the cabin with bleed air.

It seems likely that sooner or later the airlines will face massive damages claims and will be forced to pay compensation to affected passengers and crew.

For more on aerotoxic syndrome see https://aerotoxic.org and http://www.toxicfreeairlines.com.

You can also read the recently released book by John Hoyte, "Aerotoxic Syndrome: Aviation’s Darkest Secret" and watch out for the upcoming movie, "A Dark Reflection".

enfrdeitjaptrues

Your Stories

I'll never fly BA again. They charged me $800 when I had to cancel one leg of my flight due to a change. And they routed me to an Indian call center where they clearly do not speak intelligible English!
Fu@gmail.com
I would like to share an interesting experience. On Feb 1, 2014 we have booked our flight to Miami.   On Feb 16th, 2014 we have paid to select seats on the plane London-Miami-London. We had the pre-selected seats on the way to Miami but BA failed ...
Eric Hubert
Let me preface these comments by saying that I’ve flown 3.25MM air miles since 1975 on just about every airline, everywhere.  On a recent quick (2.5 day) trip to London I choose British Air because I could split my class of service going Business ...
JohnL
On the way back from NY to London, my original seat had some problem with the in-flight entertainment system. So, I was upgraded to the Premium Economy. I was happy with my original seat and for me, economy and "premium" economy makes no difference. ...
S. Mun
I was downgraded from category C to category W in my fight from London to Calgary. My complete fight was from Madrid to Calgary and I was not informed of anything until the fight was about to take off. The manager of this fight threatened to me ...
Susana
My story can be listened on: http://www.youtube.com/watch?v=tVxP0ZCQK1w Also embedded here for convenience: {youtube}tVxP0ZCQK1w{/youtube}
Jorma Heikkila
We saved supermarket points for 1 1/2 years, so that we could convert them into air miles, hence pay for our flights to go and get married in the British Virgin islands. We finally saved enough miles to book our tickets. Little did we know the ...
Khi
I had the questionable pleasure of travelling with British Airways and getting to trail one of their "happiness blankets", it sounded like a great idea, it looked like a great idea but it smelt like a terrible one! I've no idea where they stored ...
Dan Jones
British Air is terrible. just last week , they lose my Mac Laptop... and when I tried to talk to customer service in terminal 5, the jerk working there try to have security take me away instead of dealing and helping with my situation. NEVER ...
David
Booked a 3pm Friday flight to get away to Rome with the wife. Boarded late, sat metres from the gate for 2 hours with a paltry cup of water, was eventually allowed back into the terminal and boarded onto a new plane which landed 4 hours late! Have ...
Aumit

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