Have you been abused by British Airways?
Modern air travel is stressful enough without the abuse that some airlines inflict on passengers. If you are a legitimate victim of airline abuse and reasonable attempts at redress have been ignored or refused by the airline, I encourage you to submit a complaint via the CEDR to send a clear message to the airline that this behaviour will not be tolerated. The process is free if you are successful or £25 if you are unsuccessful. Please let me know about your success stories!
Legal Advice
If you need legal help, I haven't used Bott & Co Solicitors personally but they have some good advice on their website about claiming compensation from airlines and have a no-win no-fee no-risk guarantee.
Reminder
Latest News
- British Airways Sued Over Travel Vouchers
- Time to Rethink Your Travel Plans if you are Planning to Fly British Airways this Summer
- Claiming Back Travel Costs after Coronavirus Cancellations
- Record Breaking Fine after British Airways Data Breach
- BA Cost Cutting for Short Term Gain
- Some Advice for British Airways Management
- British Airways Fail After Fail After Fail
- Centre for Effective Dispute Resolution
- High Court Judge Stood Aside from British Airways Case
- More on Aerotoxic Syndrome
- Passenger vs British Airways: Legal Help Required
- British Airways Reaches New Low in Customer Care
Your Stories
This is with a heavy heart that I write this letter to you this morning. I received a call from my mother in SA this morning to advise me that my father passed away at 6am this morning. No I am fully aware that this is not your problem, but this is ...
Dear BA,
I am sitting on a flight from Tel Aviv to London.
It is half way through the journey and in my many many years of flying BA I had the worst meal experience I have ever had. In my silent debate with myself I was wondering if I should stay ...
Yesterday my wife returned from Korea but it's a miracle she even got on the flight. I received an email the day before her flight asking me to contact BA "URGENTLY" normally if something is urgent you call! Anyway it was a Saturday, I just happened ...
Shame on British Airways I had to make changes to my flight (outbound x2 and return x1) due to illness and subsequent death of my father all within three weeks.
BA (agent Travelocity.ca) charged me $275 change fee plus the fare difference. I sent ...
Flew United Airlines from San Francisco to Washington Dulles and connected to British Airways to fly Dulles to London Heathrow. This will be the last time I do that.
Upon arrival to Heathrow, I noticed that my luggage did not make the trip with ...
British Airways air hostess seems to be the worst especially from Bangalore to London ...absolutely unfriendly without helping old people to keep their luggage on the top. They only worry about their make up and hair style that is it. They are end ...
My baggage is missing because I was given the wrong baggage tag by one of the BA staff at the check in, which makes the tracing of my baggage so difficult. Even worse is their customer service, I have been phoning them in overseas phone rates. ...
We had a broken seat for a 12 hr flight in premium economy, fixed in one position, result of complaint was appalling service, rude, arrogant and dismissive, problem ignored until 20 mins before landing when handed ipad and told to write complaint to ...
On 25th January 2013 my husband, Trevor and I set off from Heathrow on our trip of a lifetime, a Readers’ Offers cruise around the Galapagos, costing us just under £9000. Unfortunately, it wasn’t to be and I set out below the problems that ...
Last week on a flight from Amsterdam to London, my cabin bag was put in the hold as the overhead lockers were full.
On landing in London, as the aircraft was waiting for the aerobridge, I watched with curiosity and trepidation (Murphy's Law!) from ...
Latest Tweets
ba__sucks
RT @Flight_Refunds: If you've had flight disruption in the last 6 years, you could be entitled to over £500 pp in compensation- https://t.c…
ba__sucks
RT @_AndersonLeigh: Been on 4 flights with @British_Airways this month and 3 have been delayed! 👍 Doing well #BA #BAsuck #verybritishproble…
ba__sucks
RT @askew_mike: #BAsuck after cancelling my flight BA are offering just to pay 250 Euros EU compensation. But not refund the flight ticket.…