We have recently been contacted by a passenger who is taking legal action against British Airways and needs help.
If other BA passengers can share their experience about unreasonable delays particularly where BA claim staff sickness was a contributing factor, this could be very useful.
The passenger needs to stay anonymous at this stage for legal reasons but information emailed to
Ideally, information is needed within the next week (i.e. before the middle of December 2014).
Hopefully I will have more to report on this story at some stage in future.
Update: The passenger won his case and hopefully I will have more details to report on this later.