Have you been abused by British Airways?

Modern air travel is stressful enough without the abuse that some airlines inflict on passengers. If you are a legitimate victim of airline abuse and reasonable attempts at redress have been ignored or refused by the airline, I encourage you to submit a complaint via the CEDR to send a clear message to the airline that this behaviour will not be tolerated. The process is free if you are successful or £25 if you are unsuccessful. Please let me know about your success stories!

Legal Advice

If you need legal help, I haven't used Bott & Co Solicitors personally but they have some good advice on their website about claiming compensation from airlines and have a no-win no-fee no-risk guarantee.

British Airways fails to make the Top Ten Best Airlines

BA Tails Line Up

Guess which airline didn't make it into the top 10 in the recent "World Airline Awards" according to a recent Daily Mail Australia article.

Yes, that's right... British Airways.

Award winners are decided by travellers from over 160 countries who take part each year in the world’s largest airline passenger satisfaction survey.

Cathay Pacific was awarded first place this year with Qatar Airways in second place and Singapore Airlines in third place.

The complete list of the top 10 best airlines in the world are:

1. Cathay Pacific
2. Qatar Airways
3. Singapore Airlines
4. Emirates
5. Turkish Airlines
6. ANA All Nippon Airways
7. Garuda Indonesia
8. Asiana Airlines
9. Etihad Airways
10. Lufthansa

enfrdeitjaptrues

Your Stories

Flew United Airlines from San Francisco to Washington Dulles and connected to British Airways to fly Dulles to London Heathrow. This will be the last time I do that.  Upon arrival to Heathrow, I noticed that my luggage did not make the trip with ...
Anthony
Flight BA 869 (July 26-27, 2017) was delayed overnight in Budapest. BA did nothing to help with hotel reservations (which were difficult enough for a local person because the World Swimming Championships were taking place, but virtually impossible ...
Stephen W Shaw
Flew BA to Pheonix return exec class, the staff and plane were as bad as each other, dirty, audio visual not working and totally useless and unhelpful cabin crew. I will never fly BA again possible the worse customer service and quality of care and ...
Simon Humphrey
I lost my phone at the business lounge. When I told an aircrew about the lost phone as soon as I got into the airplane, somebody called the lounge. Luckily, I was told that my lost phone was found at the lounge and my name will be attached to the ...
Hyungchul Kim
I had the questionable pleasure of travelling with British Airways and getting to trail one of their "happiness blankets", it sounded like a great idea, it looked like a great idea but it smelt like a terrible one! I've no idea where they stored ...
Dan Jones
I was traveling with my wife and 7 month old daughter, while I was helping my wife make my daughter comfortable I requested for a glass of warm water, the stewardess who was busy chatting up another passenger on what sushi she likes, asked me to get ...
Allen
I had boarded from new delhi in the mid of the night, they served a simple bread butter breakfast and landed in London. And after 2 hours layoff in heathrow I took another british airways flight to Washington DC,2.5 hrs after borarding the flight ...
Praveen
Shame on British Airways I had to make changes to my flight (outbound x2 and return x1) due to illness and subsequent death of my father all within three weeks. BA (agent Travelocity.ca) charged me $275 change fee plus the fare difference. I sent ...
Suhas Shetty
Such a shame to see the ongoing demise of this once known as 'worlds favourite airline'. I won't spend unnecessary time explaining in minute detail what's happened but instead focus in key facts. 1. Went to change date of paid bus class ticket. ...
Mr K
This is with a heavy heart that I write this letter to you this morning. I received a call from my mother in SA this morning to advise me that my father passed away at 6am this morning. No I am fully aware that this is not your problem, but this is ...
Dawid Louw

Latest Tweets

ba__sucks RT @bottandco: We helped a US couple recover #compensation when their #BritishAirways #flight was cancelled. Find out your rights: https://…
ba__sucks Surely a recipe for disaster when #britishairways are screwing staff and passengers alike. https://t.co/I6dD7lNWNy
ba__sucks Would the last person at #britishairways please switch the lights off when they leave. https://t.co/PCqQG8MIdw
ba__sucks RT @MFUnite: We need decent pay, not just #britishairways staff travel. £12,192 salary below national living wage. Half year profit up £146…