Have you been abused by British Airways?

Modern air travel is stressful enough without the abuse that some airlines inflict on passengers. If you are a legitimate victim of airline abuse and reasonable attempts at redress have been ignored or refused by the airline, I encourage you to submit a complaint via the CEDR to send a clear message to the airline that this behaviour will not be tolerated. The process is free if you are successful or £25 if you are unsuccessful. Please let me know about your success stories!

Legal Advice

If you need legal help, I haven't used Bott & Co Solicitors personally but they have some good advice on their website about claiming compensation from airlines and have a no-win no-fee no-risk guarantee.

High Court Judge Stood Aside from British Airways Case

Gavel

Even a High Court Judge can't get a straight answer from British Airways about lost luggage.

Judge Peter Smith was apparently so irate about his own lost luggage, he threatened to order British Airways’s Chief Executive to the court to explain why a whole plane load of luggage could go missing.

The BA legal team didn't think it was appropriate for the Judge to be raising a personal grievance while presiding over an unrelated £3billion case and Judge Smith was removed from the case.

You can read more about this story on the Daily Mail and Telegraph websites.

This is the Judge I'd wan't presiding over any legal battle with BA!

enfrdeitjaptrues

Your Stories

I have heard horror stories but never knew it will be my turn soon. On my Trip back to London from Accra, Ghana, when I got to my seat, water was dripping on my seat. When I asked to be re-seated, I was told the plane was full and I had no option ...
William Nortey
Just booked flights with BA - first of all website journey was shocking (actually Easy Jets is much much better) and it kept booting me out half way through and it took 5 attempts to book long haul from Glasgow to Vegas. When it finally let me book ...
Khogg
Dear British Airways, I suggest you remove the word 'British' from your name. Just 'Airways' describes far more accurately the quality of your shabby airline and why drag the rest of us in Britain down with you? I don't think there are many British ...
David Allsopp
I was traveling with my wife and 7 month old daughter, while I was helping my wife make my daughter comfortable I requested for a glass of warm water, the stewardess who was busy chatting up another passenger on what sushi she likes, asked me to get ...
Allen
BA sells "airport upgrades" from one class of service to next, I discovered.  They're not cheap, but to avoid the back of the plane ... Go to Biz lounge.  Can't do it. You've done it too many times this year.  (The mind simply ...
Stephen
I flew from London to Bangkok for 11 hours in economy. Torture! The plane they used was obviously very old - my mobile has a screen about the same size as their tv screen. No outlets to charge our devices. No legroom whatsoever - serious leg ...
Annie F
2019 started out with a momentous life changing revelation for me. I had taken a DNA test half hoping I would be able to confirm the identify of my father who I had never known. I am 73 and had not until now been particularity interested in the matt...
Richard Bond
I was coming back to Australia from Munich. I had booked a World Traveller Plus fare. 24 hours before the flight from Munich, I tried to check-in online, but the site would not allow me. When I arrived at Heathrow with 4 hours to spare, I was told I ...
Wendy Tan
On 25th January 2013 my husband, Trevor and I set off from Heathrow on our trip of a lifetime, a Readers’ Offers cruise around the Galapagos, costing us just under £9000. Unfortunately, it wasn’t to be and I set out below the problems that ...
Lynne Rackstraw
Hi guys, not the most interesting post but wondering if there's any advice for me on this. I had a long haul flight booked on sunday, but due to a delay in my COVID test results, at the last minute I had to change the booking to wednesday. I was ...
Gemma

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