Modern air travel is stressful enough without the abuse that some airlines inflict on passengers. If you are a legitimate victim of airline abuse and reasonable attempts at redress have been ignored or refused by the airline, I encourage you to submit a complaint via the CEDR to send a clear message to the airline that this behaviour will not be tolerated. The process is free if you are successful or £25 if you are unsuccessful. Please let me know about your success stories!
If you need legal help, I haven't used Bott & Co Solicitors personally but they have some good advice on their website about claiming compensation from airlines and have a no-win no-fee no-risk guarantee.
My own experience of Heathrow airport is so bad I have vowed to never fly through Heathrow again.
The latest Heathrow victim is celebrity Kim Kardashian who has accused baggage handlers of removing a pair of sunglasses from her bag.
Apparently pilfering was so bad at one stage that the airport earned the dubious title of "Thiefrow".
You can read more about this story on the Telegraph website.
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