A recent survey of 2,007 airline passengers by insurance company LV claims UK passengers travelling with major airlines experience the most baggage problems when they fly with British Airways. Apparently one in 3.8 British Airways passengers have had their baggage lost, damaged, or delayed in the past five years.
This is more than twice as many as the next worst performing airline, Virgin Atlantic where one in 8.3 Virgin passengers reported experiencing baggage problems.
British Airways seem to be in denial, claiming the figure is "complete rubbish" and that, "there is absolutely no evidence to suggest that a quarter of BA passengers have experienced lost or delayed baggage over the last five years."
