Jorma Heikkilä from Finland has set his BA complaint to music via the Baltic Moonshine Band!
I hope this goes viral as it seems to be the only way to get through to British Airways "Customer Service".
The Lyrics:
British Airways really turned our holidays to crap
We bought their bogus tickets and we fell into their trap
They gave us sixty minutes to run a ninety minute race
And when we couldn't make it, we had to pay twice
Their customer relations would like to be the best
The best in the whole world, much better than the rest
But all they really told was how they feel so sad for me
And wished to see us soon again that means more currency
It's undertandable to collect money where you can
Well the petrol price is high and staff wages should be banned
Every now and then someone will fall into this trap
So managers and stock holders can open a new cab
Yes British Airways really turned our holidays to crap
They showed us how to steal and they left us feeling sad
I wish them really something, something I won't now tell
But I'm afraid the word I'm thinking for it is not well
Read more about Jorma's story.
There is more from the Baltic Moonshine Band on these YouTube channels: